Sumita Nandy

Trainer’s Profile



Sumita Nandy

Sumita Nandy


Sumita Nandy has been nominated over 15 times for the Salon Retailer of the Year, Salon Marketing of The Year, Customer Service Award, Salon & Spa Director of The Year, category at the British Beauty & Spa Awards UK & Professional Beauty Award UK. 


22 times nominee and winner in the categories of Marketing, Training, Customer Service and Spa of the Year and came in the top 5 ranking in the UK for her business achievements, always making home care sales 40% of her spa business target, she is best equipped to share the knowledge at this course! 


Sumita is a top-rated Spa Director and Founder of her own spa chain in UK, she is a strategic thinker, innovator and sales leader. She has the passion and is a pioneer in the field of spa and wellness, having started her career with multiple outstanding and highly visible corporations.


Sumita also won recognition for achieving high sales targets and for marinating a high service operating standards from her suppliers and achieved the Gold Salon Award, Platinum Salon/Spa award, Diamond Salon Award by Dermalogica, Darphin, Decleor, Matis, MD Formulations, Pevonia, Environ to name a few. 


She mastered the art of supplier operator relationships which impacted the success of her businesses. She successfully grew her business from one to seven outlets by reaching goals and achieving business plans, she also built a strong core of loyal customers by offering superior product/service lines, such as home spa services, signature treatments and product promotions which shows her in-depth understanding of the business, strong sales/service skills, and exceptional organizational ability.


Sumita Nandy graduates with a Masters in Administration and a Bachelor of Arts (Marketing) Preparing to Teach in the Lifelong training Sectors PTTLS UK, NVQ Beauty Therapy Diploma Diplomas in Aromatherapy, Reflexology, Nutrition, Spa Therapies, Advanced Holistic therapy and Diplomas from leading international skin care companies. 


She has been trained in the following skincare leaders’ protocols: Clarins, Dermalogica, Pevonia, Environ, Darphin, Matis, Decleor, Dr Schremack, MD Formulations, Aveda, Algologie, Skyndor, to name but a few.


She is also an entrepreneur, business operator, trainer and speaker, qualified therapist, and currently practises in UK, Singapore and Malaysia in the areas of Beauty & Wellness.



What Participants Say After Attending Sumita Nandy’s Training?

• “Helped me in building product knowledge, handling complaints & being customer ready every time!” 

• “Helped me gain knowledge in Selling, up-selling & cross-selling of home care and services. Overcome the barriers she talked about!!!”

• “Very interesting…. excellent trainer and one of the most helpful I have had in my spa career. I became clearer about my sales role in the outlet…”

• “Trainer speaks very clearly and well engaged with participants. Very experienced and professional”

• “I have found my confidence back and I’m ready to make a thrive “

• “Great engagements”

• “Very motivational, liked the Interaction with trainer and trainee”

• “Trainer speaks very clearly and well engaged with participants. Very experienced and professional”.